Delivery- It is important to keep track of your deliveries and promptly report any issues. If you don't receive a tracking number email, please let us know.
Please allow 3-5 working days for your package to arrive.
If you are expecting a delivery but did not receive it, you should first check the tracking information to see if there are any updates or delivery attempts. If the courier website indicates that the parcel has been delivered but you did not receive it, please promptly report this to us or courier within seven days.
It is important to note that courier companies may reject missing parcel claims if they are not submitted within seven days after the alleged delivery date. Therefore, it is crucial to act promptly and report any issues as soon as possible to avoid any potential rejection of claims.
Freight cost is at the obligation of the customer unless stated otherwise.
